Q: Why should I use Empire Valeting Services
A: A well kept, professionally valeted car will not only say volumes about you but could also increase its value and help protect it from the day to day elements. Empire Valeting Services believes in its motto 'quality not quantity' so that we take the utmost care on every valet we undertake.

Q: What areas do you cover?
A: We cover a 20 mile radius from Sutton which includes Bermondsey, The City, West End, Acton, Hammersmith, Wembley, Chertsey, Woking, Guilford, Dorking, Reigate, Crawley, Horsham, Epsom, Banstead, Kingston,Richmond, Cheam, Wimbledon, Croydon, Coulsdon and all villages inbetween.

Q: Can you work in all weathers?
A: We have a portable canopy so we are able to work in most weather conditions.

Q: What category does my car fall into?
A: Here are a few examples of each category: Small - Mini, Ka, Fiat Punto 2 door, Meduim - Most 4 door family saloons, Large - Most estate cars, Small 4x4 - Suzuki Jeep and Large 4x4 - BMW x5, Landrover. 2 door sports cars fall into the medium category as they require more detailed work.

Q: Are there any restrictions on where you can clean my car?
A: For safety and insurance reasons unfortunately some restrictions may apply. Please discuss any concerns you may have when booking your valet.

Q: Do I need to be present?
A: You will need to be present at the beginning of your valet to give our operative access to your vehicle and at the end of the valet to sign a customer care form.

Q: How often should I have my car valeted?
A: After your initial valet you should have a maintainence valet every 2 to 3 weeks. If you have leather seats and have them treated they should be re-done every 6 months.

Q: What chemicals do you use?
A: We use Swissvax,Autoglym,Poorboy's, Autosmart, Supagard and Diamondbrite.

Q: What methods of payment do you accept.
A: We accept cash and cheques. All cheques should be made payable to the valeter on the day .